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Where is my data?

All of our data centers and network infrastructures are designed to ensure maximum uptime with the highest server and cloud performance, best security and fastest scalability.
 
Our main data center is in Phoenix, AZ

10 Gig backbone network with multiple redundant bandwidth carriers
Generator backup power supply
State-of-the-art environmental controls
PCI compliant environment
24 x 7 physical security presence
SSAE No. 16 SOC 1 Certified (Previously known as SAS 70)
 
 
Facility Design
  • 12” thick reinforced concrete walls able to withstand winds in excess of 90 mph, and located outside of flood plains and seismic zones
  • Building standards meet NEBS Level 3-compliance
  • Secure exterior faux spandrel window system
 
System Monitoring
  • State-of-the-art monitoring system provides real-time data on equipment operation, enabling easy system management and instant identification of problems
  • Monitoring includes power and cooling systems, as well as temperature, humidity, leak detection and fire protection
 
Electrical Power Infrastructure

Features and functions of our power infrastructure include:

  • On-site diesel fuel-based backup power generators
  • Power room is a fully independent Electrical Distribution Matrix with dual ComEd source support
  • Redundant power infrastructure on all system levels
  • Power backup systems include redundant Power Distribution Units (A+B) and UPS
  • N+1 configuration and 2N to customers' equipment with dual corded setup
  • N+1 MGE UPS modules
  • Best-of-breed Switch Gear
  • Best-of-breed STS/PDU technology
 
Electrical Power Generators
  • Multiple generators
  • 48-hour on-site fuel capacity per generator
  • Multiple re-fueling vendors
 
Cooling Infrastructure
  • Cooling system designed and managed to meet or exceed ASHRAE standards for data center temperature and humidity
  • N+1 cooling configuration utilizing CRAC units and RTUs
  • Multiple CRAC units provide cooling for electrical rooms and private micro-suite data centers
  • Concurrent maintainability of the cooling infrastructure with no single points of failure
 
Building Access and Security
  • 24 x 7 on-site security and NOC staff
  • Alarm system with camera surveillance covering the entire perimeter of the building, throughout the data center area and all entrances and exits
  • Secure entrances include mantraps, biometrics, key card access and multi-factor authentication
  • SSAE No. 16 SOC 1 certified (formerly SAS 70 Type II)
 
Green Data Centers
  • Our servers run in environmentally friendly DC facilities that benefit both our customers and the environment. We’ve invested significant time and funds into designing our data centers to be as eco-friendly as possible. Through the incorporation of newer, more advanced data center technologies, we’re taking steps to become an industry leader in eco-friendly cooling and power optimization
  • Power system components higher in efficiency and operating with reduced emissions
  • Environment-friendly building materials and design that reduce cooling demands on the facility
  • Ultrasonic Humidification Systems require less energy and create no additional heat, unlike older steam type humidifiers
 
Fire Detection and Suppression
  • State-of-the-art monitoring system provides real-time data on equipment operation, enabling easy system management and instant identification of problems
  • Monitoring includes power and cooling systems, as well as temperature, humidity, leak detection and fire protection
 
Network
  • Multiple redundant bandwidth carriers
  • Multiple fiber entrances to building
  • Multiple CRAC units provide cooling for electrical rooms and private micro-suite data centers
  • Concurrent maintainability of the cooling infrastructure with no single points of failure
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